1. Delivery Method - Our eLearning website primarily offers digital products and services that are delivered electronically. There is no physical shipping involved for most of our offerings.
2. Instant Access - Upon successful purchase or enrollment, users will typically receive immediate access to the purchased courses or digital content. This allows users to start learning without any delay.
3. Access Instructions - Access instructions, including login credentials or links, will be provided to users via email or displayed on the website after the purchase is complete. Users are responsible for providing accurate contact information during the registration process.
4. Technical Requirements - Users are responsible for ensuring that they have the necessary technical requirements to access and utilize our eLearning platform. This includes a compatible device, a stable internet connection, and any required software or plugins.
5. Support and Assistance - If users encounter any issues related to accessing or utilizing our eLearning platform, they can contact our customer support team for assistance. Support channels and contact information can be found on our website.
6. Physical Goods (if applicable) - If any physical goods, such as study materials or merchandise, are offered on our website, their shipping and delivery details will be clearly stated on the respective product pages. Shipping costs, estimated delivery times, and any applicable restrictions or limitations will be provided.
7. International Shipping (if applicable) - For international orders, users may be subject to additional customs fees, taxes, or duties imposed by their country’s customs authorities. These additional charges are the responsibility of the user and are not included in the purchase price or shipping cost.
8. Delivery Timeframes (if applicable) - If physical goods are shipped, estimated delivery timeframes will be provided based on the selected shipping method and the user’s location. Please note that these are approximate estimates, and actual delivery times may vary due to factors beyond our control, such as customs processing or unforeseen shipping delays.
9. Tracking (if applicable) - For orders with tracking information available, users will receive a tracking number via email or through their account on our website. This allows users to track the progress of their shipment and monitor its delivery status.
10. Changes to the Shipping and Delivery Policy - We reserve the right to modify or update our shipping and delivery policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
11. Contact Us - If you have any questions or concerns regarding our refund policy, please contact our customer support team at support@quaksha.com or at +91 800 68 99922.
